At Elite Body Essentials, we pride ourselves on being transparent about our policies with all of our clients. If you have any questions about any policy below please feel free to contact our team.
At Elite Body Essentials, we pride ourselves on being transparent about our policies with all of our clients. If you have any questions about any policy below please feel free to contact our team.
All of us at Elite Body Essentials know that you have a busy life, and sometimes circumstances beyond your control may mean you need to cancel your appointment. We will always be as flexible as we can in accommodating this. However, due to high demands for appointments, the following policy applies.
We feel it is only fair that our team honors the same policies to our clients. If the salon has to cancel on a client less than 24 hours of the scheduled appointment, we will honor deducting 50% off on your next service.
Please note: If the cancellation is due to situations that are out of our hands such as power outage, weather, covid, unfortunate incidence/accidents, etc… that requires the salon to be closed during regular business hours, we would gladly reschedule your appointment, the discount of 50% will not apply.
We endeavor to provide an efficient service at all times and appreciate your understanding and co-operation.
We stand by everything we sell here at Elite Body Essentials, and we never like to hear about your overflowing product graveyard. That’s why if you do not love anything purchased here, we are happy to accept returns on retail products that are gently used and unaltered within 30 days of purchase. Any return needs to have been purchased under your client account and can be exchanged for an equal or lesser value replacement or added to a gift card at salon discretion
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